Return Policy – Elevate Your Experience with Tenzen
Hello Stylish Gentlemen,
At Tenzen, your satisfaction is our priority, and we want your shopping experience to be as effortless as your style. If you find yourself less than delighted with your high-end purchase, worry not – our Return Policy is designed with your comfort in mind.
03-Day Happiness Guarantee:
We stand by the quality of our products. If you’re not completely satisfied, you have a generous 30 days from the date of delivery to initiate a return.
Eligibility Criteria:
To be eligible for a return, your item must be in its original condition, unworn, and with all tags attached. It’s all about keeping it crisp!
Easy Return Process:
Ready to make a return? Simply drop us a message at [email protected] with your order number and reason for return. We’ll guide you through the rest.
Prepaid Return Label:
To make things even easier, we provide a prepaid shipping label for your return. Stick it on, send it back, and consider it done!
Refund or Exchange – Your Choice:
Once we receive your returned item and it passes our style check, you have the choice of a full refund to your original payment method or an exchange for another piece that suits your taste.
Exclusions (Because Every Great Policy Has Them):
Keep in mind that final sale items, personalized products, and items marked as non-returnable won’t be part of this style return party.
Stay in the Loop:
Curious about the status of your return? We’ve got you covered with regular updates to keep you in the know.
Customer Service at Your Service:
If you have any questions or need assistance, our friendly customer service team is just a message away at [email protected]. We’re here to ensure your style journey is smooth and stylish.
Let’s make every Tenzen purchase an exciting step in your fashion adventure. Elevate your wardrobe, and let your style shine!
Warm regards,
The Tenzen Team